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What Our Customers Say

Re: Order #4211xx

On Mon, May 21, 2012 at 10:36 PM, Ian W wrote: Hello, I received this order today Thanks. I am happy with the goods and the service. The web system for contact and the Emails I received were a bit confusing. All is well that ends well. Yours Sincerely

Ian W from NSW posted on 22-5-2012

Nikon D700

We were very pleased with our recent purchase of a Nikon D700 camera body. The price was excellent, cheaper by hundreds of dollars than anywhere else. The delivery time was a bit longer than we expected but this was probably due to our eagerness to use the camera. The camera was packed well and the package contained everything we were expecting. Thank you Topbuy we have used you in the past and will definitely buy from you again.

suzanne from WA posted on 13-5-2012

Re: got the camera and lens, thanks a lot.

Hi, Mike, Already received the camera and lens, quick and good price! Thank you for your kind help. Best wishes,

Tony from NSW posted on 8-5-2012

Re: Invoice ID: 408xxx

On Wed, May 2, 2012 at 8:15 AM, Reena D wrote: Thanks did received my parcel, the shoes are awesome and comfortable. Will order more. Thanks

Reena D from NSW posted on 2-5-2012

Canon EOS 60D

Awesome buy, loving the camera, no hassles, very surprised how quick the delivery was, look forward to buying again from Topbuy in the future.

Guy from VIC posted on 26-4-2012

Bought samsung galaxy nexus

Fantastic buying experience would highly recommend!! Was the best price around by hundreds of dollars. Good communication. Excellent shipping times.Very happy!!

Jonathan from QLD posted on 23-4-2012

60W UV Insect Zapper

Received 60W UV Insect Zapper and I am very happy with the purchase, it works a treat Thanks...

Paul from QLD posted on 20-4-2012

lumix FZ150

thanks for great service prompt deliveryand a fantastic camera

kevin from NSW posted on 18-4-2012

galaxy note

very quick service and quick deliverythanksproduct great

bill from WA posted on 17-4-2012

Great service and superb prices!

I looked at prices all over the net for my Tokina 11-16mm f2.8 lens for my Canon 60D. TopBuy's price was the best - even when considering postage. I have to admit, I was a little apprehensive about spending just under $600 with a company I'd never heard of before, but I read the other testimonials and took the plunge! My lens arrived in less than a week and the service was top notch. For some reason, there was a problem at PayPal the day I made the payment with the transactions showing as 'Pending', but TopBuy's online chat support told me how to sort the issue with PayPal. Brilliant service!

Ian from NSW posted on 16-4-2012

Great service and superb prices!

I looked at prices all over the net for my Tokina 11-16mm f2.8 lens for my Canon 60D. TopBuy's price was the best - even when considering postage. I have to admit, I was a little apprehensive about spending just under $600 with a company I'd never heard of before, but I read the other testimonials and took the plunge! My lens arrived in less than a week and the service was top notch. For some reason, there was a problem at PayPal the day I made the payment with the transactions showing as 'Pending', but TopBuy's online chat support told me how to sort the issue with PayPal. Brilliant service!

Ian from NSW posted on 16-4-2012

my first purchase

I purchased the Canon EOS 5D Mark II Single Lens Kit with ef 24-105mm F4.0L IS USM Lens Digital SLR Camera. It arrived very quickly given that I ordered it just prior to the Easter holidays. The kit box had been opened but only to add an Australian adaptor for the canon battery charger. I am seriously impressed with Topbuy. And unlike other online retailers and many actual storefronts, all my emails were answered and all my phonecalls. Thanks Topbuy

Ernest from QLD posted on 12-4-2012

I Purchased a Canon 7D Camera

What can i say, Great item and great service it turned up on my door step 6 days after i ordered it and we had 4 days off for easter NOW THATS SERVICE

James from QLD posted on 11-4-2012

Smartphone purchase

We recently bought an HTC Desire HD A9191 8GB UNLOCKED Android Phone Quadband HSDPA GPS from Topbuy. it was indeed that, a top buy: great price, rapid delivery and a super product. Thanks Topbuy.

Chris from ACT posted on 10-4-2012

Canon lens

Thank you!!!i highly recommend top buy.com. Very good quality.fast delivery. I am impressed. Happy !!!Jin NSW

Hye Ok from NSW posted on 30-3-2012

Recent purchase of USB Tape to Digital Recorder.

Recieved the above item in good time and very good serrvice from TopBuy. Excellent company to do business with and always reliable.Regards,John Hansen

John from NSW posted on 26-3-2012

Lowest Prices - Fastest service!

Save yourself the time, hassle and energy of trolling through Internet Prices, ebay god forbid (retail - does anyone do that anymore ) for the best deal. On average these guys products postage will beat all the competitors you won't have to pay risk paying nasty import duties on things over $1000! How would I know Have spent over $5,000 on a heap of transactions and they haven't let me down yet!!

Russell from VIC posted on 25-3-2012

FAST DELIVERY!

I ordered a Cannon MX885 on the 15/02/2012 and I received the product on the 17/02/2012 !! i highly recommend TopBuy to anyone who wants fast delivery and amazing service!

Daniel from NSW posted on 19-2-2012

Desktop Mobile Cell Phone Holder Seat for iPhone 4-3G-3GS

I received this product as expected and on time. Although I simple device it works very well. Delivered as expected although I was away on leave. It was waiting for me in my mailbox on my return. Cheers Frank

Frank Cigagna from VIC posted on 13-2-2012

Received Safely

Just a quick note to thank you for your very prompt service. The lesns arrived am 10.2.12Regards...Les Harris

Leslie from SA posted on 10-2-2012

view more testimonials
Home     Mobile Phones   ›   Mobile Handsets   ›   HTC

HTC Desire HD A9191 8GB UNLOCKED Android Phone Quadband HSDPA GPS
(SKU:TBDF-XX84398)

Our Price: $477.55

Was: $499.00    You Save: $21.45

Cash Price: $472.77 ( ? )      Earn 122 Reward Points

In Stock
International Shipping*

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Postage: $29.95 Fixed (?)     
Estimated Time of Arrival: 1/May Shipping Interruption. 3-7 Work Days *Standalone Mem Card, Filters Bought +3 Work Days
 
  • Product Description
  • Customer Review
  • Warranty & Delivery

Essential Addons for This Item

1. Additional Total Care Service 2 for Mobiles Under $500
2. Most Popular Mobile Accessories!
3. Bluetooth Headset, Car handsfree kits
4. Car charger, Windscreen mount brackets
5. MicroSD Memory Card : NOTE Check your phone compatibility with 16GB+ Cards




Buy with Confidence
TopBuy.com.au is an Aussie owned and operated superstore, headoffice based in Sydney, warehouses in Sydney, Melbourne, Hong Kong and China.
TopBuy has served over 200,000 customers & shipped 270,000+ orders for the last 12 months.

FAQ

Q: Are the products new? Answer

Q: Does the item come with Australian Warranty? Answer

Q: How long is the delivery? Is it Insured? Answer

Q: Can I pick up? Answer

Q: Do I need to pay any additional tax or import duty? Answer

Q: Do you have ABN No.? Answer

Q: Can I get TRS ? Answer



Product Details:

 

NOTE: Android 2.3 is avail now for all Desire HD handsets.

Desire on steroids! Massive 4.3-inch large screen, 8 megapixel camera. 720P HD video and HDMI output
Forming one body with aluminum, pre-loaded Android 2.2,


Package Contents:

  • 1 HTC Desire HD Phone
  • 1 Battery
  • 1 Charger
  • 1 Quick User Guide

  • Specifications:

    Network Quadband GSM 850/900/1800/1900
    Size Dimensions 123 x 68 x 11.8 mm
    Net Weight 164 g
    Display Type TFT capacitive touchscreen, 16M colors
    Display size 480 x 800 pixels, 4.3 inches
    Camera Resolution 8MP
    Video Yes
    Flashlight Yes
    Connectivity GPRS Yes
    HSDPA Yes
    EDGE Yes
    3G HSDPA 900 / 2100 MHz (3G Is NOT Compatible In US & CA)
    WiFi Yes
    Bluetooth Yes
    A2DP Yes
    USB Yes
    Memory Card Slot MicroSD (TransFlash)
    Internal Memory 1.5 GB; 76
    Ringtones Type Vibration, MP3, WAV ringtones
    Battery Stand-by time Up to 490 h (2G) / U
    Talk time Up to 9 h 15 min (2G
    Features Messaging SMS(threaded view), MMS, Email, Push Email, IM
    FM radio Yes
    Games Yes
    Speaker phone Yes
    Operating System Android OS, v2.2 (Froyo) Upgrable to 2.3
    Touch-screen Yes

  • Sameh from Prospect on 1/5/2012 21:23:43
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    Services was really perfect and delivery was faster than I expected

    Norman from Taringa on 29/4/2012 09:21:27
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    Excellent product, price and service from Topbuy. If there were any criticism to be made, Id have to say that delivery could have been a little faster, but I did order over the Easter period which may have resulted on slower shipping.

    Graham from Arana HILLS on 4/4/2012 22:16:00
    4
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      2

    • Product Features:

      4

    Phone is a quality product. On paper doesnt measure up to the likes of the Galaxy but is more user friendly & has a better finish. Problem with the phone being Asia sourced. Some slight differences to Aus. model. Price very competitive. Delivery was excellent. Would buy from "topbuy" again as long as they remain competitive with their pricing.

    Wayne from FREELING on 24/3/2012 12:55:51
    4
    • Product Quality:

      3

    • Value for Money:

      5

    • Customer Service:

      4

    • Product Features:

      5

    Had some problems setting up. Still one minorr problem with phone shutting down when making a call. Otherwise the phone is an excellent deal and worthy of its high praise.

    Jeanette from Northgate on 22/3/2012 08:08:04
    4
    • Product Quality:

      4

    • Value for Money:

      4

    • Customer Service:

      4

    • Product Features:

      4

    Product was delivered quickly and does everything it says it does and more. Very easy to use, larger screen makes viewing clearer. The battery does run down quickly and there is some heating up of the device when using it. Other than those couple of things, I have no regrets purchasing this product.

    Heather from BALDIVIS on 15/3/2012 18:22:35
    4
    • Product Quality:

      4

    • Value for Money:

      5

    • Customer Service:

      4

    • Product Features:

      2

    Ordering my HTC Desire HD today, really excited, cant wait, have had a go with a demo at shops and love the features and apps available, good to see someone is giving the big guys a run for their money.

    Alex from Brisbane on 24/2/2012 13:25:50
    5
    • Product Quality:

      5

    • Value for Money:

      4

    • Customer Service:

      5

    • Product Features:

      4

    I purchased the phone for my wife who has never owned a smart phone before. She absolutely loves it. Initial set up of the phone was simple, the prompts guided me quickly through the process and I love the way it asks you if you have a data plan and if not lets you switch to an existing WiFi network only for all data transfers. This was a big deal for us as several freinds have had huge unexpected data bills when they didnt/couldnt understand how to set up their phones correctly. The features of the phone are great, huge screen makes viewing a pleasure, apps and features all work well, camera is simple to use, customisation of contacts etc is straight forward, web browsing is simple. Cant fault the product and apart from being a phone its a lot of fun to play with.

    Brian from Castle Hill on 7/2/2012 11:32:58
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    Good phone as its a replacement on Samsumg Galaxy I which cracked when I put in my pocket. This phone is quicker than Galaxy and definatley more robust in construction.

    Sharon from Belmont on 6/1/2012 19:56:23
    4
    • Product Quality:

      4

    • Value for Money:

      5

    • Customer Service:

      4

    • Product Features:

      2

    Product was as advertised, although the GPS home location was in China and I had to search online for how to reset. Value good, had to ring HTC helpline twice for assistance to get internet access and still trying to get mms working apparently this is an issue with this model. Overall dispatch time average but once in transit quick delivery.

    Michael from Point Cook on 24/12/2011 09:51:18
    5
    • Product Quality:

      5

    • Value for Money:

      4

    • Customer Service:

      5

    • Product Features:

      4

    Gave my twin sons their HTC Desire HD as Christmas/Birthday presents. One of them was defective. TopBuy offered to replace it if it was unused despite being bought 1 month ago. Excellent customer service. Buy with confidence !!!

    Braydon from Thomastown on 23/10/2011 10:46:16
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    Quick delivery and product as described.

    Peter from Wishart on 12/10/2011 10:58:50
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    Cant go wrong for the price! Nice deal and swift service.

    Matthew from Kalgoorlie on 10/10/2011 21:33:45
    4
    • Product Quality:

      4

    • Value for Money:

      5

    • Customer Service:

      4

    • Product Features:

      4

    Proffesional service, pleased with shipping arrangements and packaging including tracking. Pissed off with all the bloody promos you send through though, it turns me off and I have blocked them. Im probably not the only one. I have just read your guidlines, it seams like you only want to hear wonderful things about yourselves, you ask for feedback from the customers point of view not an ego stroke. As for references to other stores, I thought competition was a good thing, you are too sensitve for this, time to get realistic.

    Marianne from Cairns on 3/9/2011 10:04:23
    4
    • Product Quality:

      4

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    Phone arrived quickly (3 days) and in original packaging. Very happy with it. The only minuses were that the packaging was marked and a little torn (no damage to phone), it was locked to a foreign GPS (I live in Australia) and the plug was also foreign. However, topbuy included an adapter and a 8gb Micro SDHC card free of charge. All things considered, I will definitely purchase from this site again.

    Kate from Perth on 17/8/2011 18:23:57
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    My mobile arrived new and with all instructions and i have been very happy with the phone. The screen is huge, easy to see and operate and i have a huge amount of storage for my contacts and all my music. Now i have no need for my much loved MP3 player.

    Bradley from Melbourne on 28/7/2011 10:55:17
    3
    • Product Quality:

      4

    • Value for Money:

      1

    • Customer Service:

      3

    • Product Features:

      5

    Initially I was sent an Arabic phone that did not work, which was incredibly annoying. The phone was exchanged for a working one but it was incredibly frustrating to be sent a phone that did not work and was not in English in the first place, and then to have to wait for that phone to be returned and the new one sent out. Obviously Top Buy needs to have a look at their quality control procedures so that wrong items are not getting sent out. I do appreciate the fact that the exchange was done quickly, Im guessing this review wont get published since you dont want "criticism of Top Buys service" but in your request for feedback, you stated you wanted to hear what I had to say, whether it was positive or negative.

    Eric from Annerley on 8/7/2011 12:05:19
    4
    • Product Quality:

      5

    • Value for Money:

      4

    • Customer Service:

      3

    • Product Features:

      5

    I bought the phone via moneyback co, the money back is still in queue Apart from that, Overall service was great, pre- sale question has been answered properly. delivery is smooth and quick, and i can see tracking everyday. Nothing better than buying in here.

    Andrew from Killara on 27/6/2011 16:01:43
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    Good seller... no problems with phone

    Josh from BRISBANE on 23/6/2011 11:14:44
    4
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      4

    • Product Features:

      5

    Fantastic product. Especially with the CyanogenMod software loaded on it. Customer Service were great, even when trying to speed up Credit Card Verification steps over the phone. One of the more satisfying buys I've had in the past few years.

    Linda from Keilor Downs on 19/6/2011 11:28:36
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    Exellent value for money product. I love my HTC Desire HD

    Peter from Blackwater on 18/6/2011 12:01:00
    5
    • Product Quality:

      5

    • Value for Money:

      5

    • Customer Service:

      5

    • Product Features:

      5

    a very wise choice for a phone it does everything i want it to do, i am a mac user and find it as functional as and even more useful, particularly for email and facebook. a wise choice.

    David from Kensington on 17/6/2011 19:45:14
    4
    • Product Quality:

      4

    • Value for Money:

      5

    • Customer Service:

      4

    • Product Features:

      5

    Good product, works well, however product was supplied with the Arabic language rather than English which is annoying and I have been unable to convert it to pure English as the base language. It appears to have been sourced from the Middle East. Customer service and delivery times are a bit slow.

    Philip from Shellharbour on 15/6/2011 10:25:41
    4
    • Product Quality:

      5

    • Value for Money:

      3

    • Customer Service:

      4

    • Product Features:

      5

    product was delivered as stated, product was as published & am extremely satisfied with the service & phone.

    Firekai from South Hurstville on 4/6/2011 10:52:31
    4
    • Product Quality:

      4

    • Value for Money:

      4

    • Customer Service:

      4

    • Product Features:

      5

    This phone boots up very quickly and is easy to use. Only issues I have had with this phone is that it will not connect to Vodafones 3G network, nor will any data plan work so it will not connect to the internet other than through an eisting wireless connection. Kind of makes this phone pointless without those two things working, especially when travelling. Hope they do fi as it is a good phone otherwise.

    Did you see the Most Frequent Asked Questions Section on the product details page?

    Have more questions, read on... (we got more space here)

    1. Are the cameras, lenses, phones new? Are they different to the ones in the shops?

    All products offered by TopBuy are brand new in their original boxes. They are not used, display models, etc… The savings come from direct imported overseas stock at tax free prices*.

    TopBuy provides full moneyback guarantee if there are no delivery or the items are not genuine.

    All items have full Australian warranty arranged through authorised manufacturer service centres.

    2. Delivery is only 3-7 working days to anywhere in Australia, and all deliveries are sent using Air Express courier service with full transit insurance against loss or damage.

    3. Telstra NextG network is different to 3G networks and requires special model handsets, so please double check the handset compatibility with Telstra specifications before purchasing.

    * No GST is included in the price, as personal use imports often qualify for Customs duty concessions.
    Please see australian customs service website for more details on personal import duty concession program. 

    Warranty:

    All items have full Australian warranty where the work will be done by local manufacturer service centres. Simply contact us via TopBuy message system and we will advise you the most appropriate service procedures depending on your location and model.

    Extended Care Warranty Packs

    TopBuy has the lowest priced extended care warranty packs from $12.99

    Up to 5 years extended care packs are avail, some even come with Worldwide coverage.

    We also have the newest Extended Care Packs which protects you from ACCIDENTAL DAMAGE even Liquid Damage is covered and worldwide too!

    Simply choose a suitable extended care warranty pack in the WARRANTY Section on the Must Have item list.

    Other Details
     
    Satisfaction Guarantee
      For total peace of mind, we offer a 14 Days Money Back Guarantee Policy. Should you need to make a claim, please contact us within 14 days of receiving the item. For full details of our Money Back Guarantee Policy, please click here.
       
    Payment Methods
      We accept payment via BPAY, Direct Deposit, Visa, MasterCard and Paypal.
     
       
    Credit Card Security
      We take extreme measures to ensure your credit card purchases are safe with us. All your credit card transactions are done and stored on St George Bank's servers using the highest levels of encryption, we do not see any of your credit card details.
      On top of this we will also conduct random double verification procedure to double ensure your shopping with us is 100% safe. If your order has been selected by the computer, our staff will contact you to advise you of the simple 3 step procedure. We would like to express our appreciation for your assistance in ensuring safe shopping for all our customers.
       
     
    Delivery Methods
      Depending on nature of the product (ie. oversize cartons, high value, location...etc). Items will be sent via Australia Post eParcel and reputable courier companies.
      eParcel service can deliver items to your home, work addresses or any P.O. Box . Courier services cannot deliver to P.O. Box addresses.
      Most orders are processed within 24 hours from receipt of payment.
    For delivery ETA detail, please refer to product shipping calculator above.
      For your total peace of mind, all delivery companies we use offer online tracking of your order, the tracking details of your order will be sent in a seperate shipping advice email. On top of delivery tracking TOPBUY includes full transit insurance for each of our orders
      For more details read our Delivery Policy .
     
       
    Service Policies
      For information about our policies pertaining to the purchase of this item and after-sales service, please refer to our Help Centre.
       
    Best Price Guarantee
      Topbuy.com.au guarantees that our prices are the lowest you'll find anywhere in Australia. For more details read our Best Price Guarantee.

    HTC Desire HD A9191 8GB UNLOCKED Android Phone Quadband HSDPA GPS

    Our Price:
    $477.55

    Was: $499.00    You Save:

    Postage: $29.95 Fixed (?) Fixed

    Estimated Time of Arrival: 1/May Shipping Interruption. 3-7 Work Days *Standalone Mem Card, Filters Bought +3 Work Days