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You can view the items you have placed in your shopping cart at any time by clicking the "View Cart" icon located at the top right of any page. If you are having difficulty adding items to your cart, or your cart appears empty after you have added items to it, please make sure you have cookies enabled on your browser.
Here are the steps you need to follow to place an order. If you have followed these steps and still need assistance completing an order, please click here to contact customer service. Step 1: Go to Checkout
You can only change your shipping address by contacting us through our message system before your order is processed and dispatched. To send us a message, please go to the Message Centre and write a message.
Just go to TopBuy Account: Order Centre. In the Order Centre, you can view the delivery status of your current orders, as well as any previous orders with us. You can also view tax invoices for each order.
Yes, you could change or cancel your order at any time before it is sent to our Warehouse for dispatch. As part of our delivery guarantee, in some cases, if the order is approved promptly and the item is a very popular item, this may be as short a time frame as a few hours. Once your order has been sent to our warehouse for dispatch, we are not able to change or cancel it, so please double check your selection before finalising your order. If you want to change or cancel your order after submitting it, we suggest you use online chat facility or email our customer service to advise of your intentions. We'll do everything we can to accommodate your request, however items that have already begun dispatch cannot be cancelled. They can be returned or exchanged as per our Return & Refund Policy.
We will issue an in store credit of the difference in price when prices are reduced within 5 days of the purchase date. Please contact Customer Care within 5 days of the purchase date to request an in store credit.
A coupon or promotional code discounts the price on either a single item or an entire purchase. The discount may be offered as a percentage or dollar amount. How do I get a coupon or promotional code? How do I use a promotional code? |
| Testimonials › | leave comments | see all testimonials |
On Mon, May 21, 2012 at 10:36 PM, Ian W wrote: Hello, I received this order today Thanks. I am happy with the goods and the service. The web system for contact and the Emails I received were a bit confusing. All is well that ends well. Yours Sincerely
We were very pleased with our recent purchase of a Nikon D700 camera body. The price was excellent, cheaper by hundreds of dollars than anywhere else. The delivery time was a bit longer than we expected but this was probably due to our eagerness to use the camera. The camera was packed well and the package contained everything we were expecting. Thank you Topbuy we have used you in the past and will definitely buy from you again.
Hi, Mike, Already received the camera and lens, quick and good price! Thank you for your kind help. Best wishes,
On Wed, May 2, 2012 at 8:15 AM, Reena D wrote: Thanks did received my parcel, the shoes are awesome and comfortable. Will order more. Thanks
Awesome buy, loving the camera, no hassles, very surprised how quick the delivery was, look forward to buying again from Topbuy in the future.
Fantastic buying experience would highly recommend!! Was the best price around by hundreds of dollars. Good communication. Excellent shipping times.Very happy!!
Received 60W UV Insect Zapper and I am very happy with the purchase, it works a treat Thanks...
thanks for great service prompt deliveryand a fantastic camera
very quick service and quick deliverythanksproduct great
I looked at prices all over the net for my Tokina 11-16mm f2.8 lens for my Canon 60D. TopBuy's price was the best - even when considering postage. I have to admit, I was a little apprehensive about spending just under $600 with a company I'd never heard of before, but I read the other testimonials and took the plunge! My lens arrived in less than a week and the service was top notch. For some reason, there was a problem at PayPal the day I made the payment with the transactions showing as 'Pending', but TopBuy's online chat support told me how to sort the issue with PayPal. Brilliant service!
