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TopBuy.com.au accepts: Visa/Master Card, BPay, Bank Direct Deposit and PayPal. Paying by credit card Paying with credit card is easy and extremely safe. All transactions are made through the St George Bank's online payment gateway, all data are encrypted using the latest 128 Bit SSL encryption technology (Secure Socket Layer) before being sent over the internet. We do not store any of our customer's credit card information. Your credit card will be charged when you place the order to better ensure that the goods are packed and shipped with the minimum of delay. Important: Security is paramount for us and it's obviously an important issue for you too. As such, large transactions may involve additional verification before we process the order. When this happens, this may delay your order by a day or two, we appreciate your understanding and support. It is in the interests of all credit card holders that we do all we can to prevent fraudulent use of your credit card. Due to the incidence of credit card fraud, we have imposed a transaction amount limit on some products. If the order exceeds this limit credit card payment option will not be available during checkout. Paying by BPAY® It generally take 1-2 working days before our bank pass your payment to us. After receiving your payment your order will be dispatched. If you would like more information on BPAY, please check with your financial institution or visit www.bpay.com.au Note: Stock is not allocated to your order until full payment is received, so it is best that you make your BPAY payment as soon as possible after placing an order. When a product does sell out during this time, we will get in contact with you regarding other options available for your order. Paying by Bank Deposit / Bank Transfer Our bank details and payment instructions will be provided upon completion of checkout. It generally take 1-2 working days before our bank pass your payment to us. After receiving your payment your order will be dispatched. Note: Stock is not allocated to your order until full payment is received, so it is best that you make your payment as soon as possible after placing an order. When a product does sell out during this time, we will get in contact with you regarding other options available for your order. Paying online with PayPal ® If you'd like to find out more about the system, visit www.paypal.com.au. Setting up a PayPal account may take up to two weeks to process due to identity verification checks, but this is all in the interest of your own security. Once it's up and running, you'll find it's a fast, safe and easy way to pay! Please note that Topbuy.com.au.com.au does not accept cheque or COD payments (schools and government bodies excepted with prior arrangement).
We accept Visa and Mastercard. What does it cost me? Is there any restrictions? These restrictions may be avoided if payment is made with Paypal's credit card transaction processing service. Simply choose Paypal as the payment method during our Checkout process. If you haven't registered with Paypal already, visit their website at Paypal.com.au and follow their instructions to get your credit card approved.
Credit card payments made to TopBuy are processed via the St George Bank Payment Gateway, so your credit card and personal details are protected by the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology. As part of our information protection policy, we guarantee that
What is BPAY? How to pay using BPAY? You can then use your bank's phone banking or internet banking to submit payment. It's usually as simple as selecting the "BPAY" or "pay a bill" option, then entering your Topbuy.com.au biller code and reference number. If you need a hand using BPAY, your bank will be more than happy to help out. You don't need to advise us when your payment has been made - our system will automatically locate your order based on your BPAY reference number. BPAY payments take 1-2 weekdays to reach us from your bank. Once your payment arrives, your order will be processed. For this reason, we recommend payment via credit card or PayPal for the fastest possible delivery.
What is PayPal? How do I sign up for PayPal? The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. Before deciding to sign-up for or use the PayPal service you should consider the Product Disclosure Statement, available at www.paypal.com.au.
Simple! Pay less when you pay cash. TopBuy is constantly looking for new ways to save customer money. When you pay for your orders by Direct Deposit, we pay less bank fees, and as you know we try to pass as much savings back to you as possible! Simply choose Direct Deposit as payment method during checkout, and the discount will be applied on the next page. Please allow 2 days for bank processing. NOTE: Due to system constrains, Cash discount can not be combined with product price discount promotions. Coupons and rewards are ok.
Your credit card may have been declined due to the following reasons:
Should you be experiencing other problems with your credit card payment, please place an enquiry with Customer Service via the Contact Us section of the TopBuy website. We strongly suggest you to wait and try again in 1-2 minutes if you encounter a technical issue when making a payment, and avoid multiple payment attempts in short period of time, this will prevent making multiple payments accidentally. To solve some issues, we may be able to guide you through the process or place the order for you manually. However please note this service is not guaranteed to be available or successful in all cases, and whilst we do not charge to assist you over the telephone to place your order via the web, if we place the order for you, an administration fee of $5 applies.
Your CSC number is your Card Security Code, which is a 3 or 4 digit number printed on the back or the front of your credit card. As you may have noticed, we request the CSC number on your credit card during your Secure Checkout process. The CSC number is an authentication check to help prevent fraud. Therefore, if your credit card number is provided with an incorrect CSC number, the transaction will not be approved. If you have a Visa or Mastercard the CSC number is located on the back of your card and it is 3 digits. The CSC number is often also referred to as CVV number, CW2, CVC2 or CID number. If a credit card number is provided with an incorrect CSC number, the transaction will not be approved. 
Please also note, due to the delays in confirming payment and in order to avoid disappointment for people who miss out on our STEAL OF THE DAY promotions. For STEAL OF THE DAY promotions we only accept Credit Card, Paypal payments. Note: When paying by Direct Deposit, please pay exact amount and leave the order number as reference for the payment. Please be patient as it usually takes 24-48 hours for the payment to clear and to be matched to your order. After making payment, if you would like to make an enquiry to confirm the payment, you may Contact Us with the details, or call us on 02-85685218 between 9:00am to 5:00pm AEST, please have your order ID with you when you call. |
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On Mon, May 21, 2012 at 10:36 PM, Ian W wrote: Hello, I received this order today Thanks. I am happy with the goods and the service. The web system for contact and the Emails I received were a bit confusing. All is well that ends well. Yours Sincerely
We were very pleased with our recent purchase of a Nikon D700 camera body. The price was excellent, cheaper by hundreds of dollars than anywhere else. The delivery time was a bit longer than we expected but this was probably due to our eagerness to use the camera. The camera was packed well and the package contained everything we were expecting. Thank you Topbuy we have used you in the past and will definitely buy from you again.
Hi, Mike, Already received the camera and lens, quick and good price! Thank you for your kind help. Best wishes,
On Wed, May 2, 2012 at 8:15 AM, Reena D wrote: Thanks did received my parcel, the shoes are awesome and comfortable. Will order more. Thanks
Awesome buy, loving the camera, no hassles, very surprised how quick the delivery was, look forward to buying again from Topbuy in the future.
Fantastic buying experience would highly recommend!! Was the best price around by hundreds of dollars. Good communication. Excellent shipping times.Very happy!!
Received 60W UV Insect Zapper and I am very happy with the purchase, it works a treat Thanks...
thanks for great service prompt deliveryand a fantastic camera
very quick service and quick deliverythanksproduct great
I looked at prices all over the net for my Tokina 11-16mm f2.8 lens for my Canon 60D. TopBuy's price was the best - even when considering postage. I have to admit, I was a little apprehensive about spending just under $600 with a company I'd never heard of before, but I read the other testimonials and took the plunge! My lens arrived in less than a week and the service was top notch. For some reason, there was a problem at PayPal the day I made the payment with the transactions showing as 'Pending', but TopBuy's online chat support told me how to sort the issue with PayPal. Brilliant service!
